Kevin Price, Host of the Price of Business on Business Talk 1110 AM KTEK (on Bloomberg’s home in Houston) recently interviewed John Jonas.
About the interviewee
John Jonas has helped thousands or entrepreneurs succeed by teaching them how to replace themselves through outsourcing. They succeed as they stop doing the grunt work in the business and become the CEO.
He created ReplaceMyself.com, OnlineJobs.ph, Payments.ph, and TrackLabor.com where he helps entrepreneurs implement everything they know they should be implementing, by outsourcing all the work.
While making a full-time living he rarely works full time. His team of 14 full-time Filipino virtual assistants do the work in his businesses, while he manages the process. They range from programmers, designers, and webmasters, to writers, researchers, a project manager, and just general VA’s.
Tell me about your firm (number of employees, location, type of companies you work with, etc.).
We are a virtual company with no office. I work from home, as do the 14 Filipino workers, and the 2 American employees. We help entrepreneurs and small business owners learn how to find Filipino workers to help them in their business.
We also own a database of over 85,000 Filipino resumes where companies can go to find Filipino workers.
What type and size of companies do you have as clients?
Out typical customer is a small business or entrepreneur who needs help with marketing, social media, seo, accounting, webmaster work, or just general administrative tasks.
We have customers who are realtors, lawyers, insurance agents, investment bankers, retail shop owners, online store owners…
What comes to mind when you see this topic?
Typically when people think of outsourcing they think of India, poor work, late deliverables, headaches. What I stumbled into years ago makes for a completely different experience than what most people have. The outsourced workers we hire are capable of running entire systems in our business. One person is capable of handling all our social media and website content and doing SEO, all for $350/month.
What are the best practices when it comes to this issue?
First, hire someone full-time rather than on a per-project or hourly basis. They’ll perform a lot better.
Second, have a general idea of what you’re doing and how to do it. Filipinos like to know that their boss is in charge and knows what they’re talking about.
Third, understand the culture. Filipinos are honest, loyal, hard working, talented, speak American English, and not entrepreneurial. They want to make you happy. However, they do have a couple cultural drawbacks that if you’re aware of, it will make your life a lot easier.