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Monthly Archives: June 2013

Ruby Receptionist Leaves it Mark on Telecommunications Business

Kevin Price, Host of the Price of Business on Business Talk 1110 AM KTEK (on Bloomberg’s home in Houston) recently interviewed Jill Nelson. Nelson is the founder and CEO of Ruby Receptionists, which...

7 Steps to Doubling Your Profitability

Determining Profitability You begin your profit analysis by determining the exact gross sales revenues that you receive from a product or service, after all subtractions for defects, returns, breakage, loss, wastage and bad debts. Take...

The Estimated Shelf Life of Your Products and/or Services (It's Shorter than You Think)

Whatever it is, it is already getting old. Within five years, 80 percent of all products and services offered today will be either obsolete or significantly modified from their current form. If a...

How to Outpace Your Competition Fast

The Law of Timeliness: The ability to act faster than anyone else can be your greatest asset. 0 0 1 335 1912 A.G. Edwards 15 4 2243 14.0 Normal 0 false false false EN-US...

How to Remove the Obstacles that Inhibit Business Growth

“Success in solving the problem depends on choosing the right aspect, on attacking the fort from its accessible side.” (George Polya) In physical terms, a single blockage of a key artery can lead to...

How to Create Raving Fans

How Do Customers Define Quality? When Gordon Bethune took over troubled Continental Airlines, he ordered a study to determine how flyers defined quality, and what they wanted most. The overwhelming answer was “on time arrivals...

How to Avoid Procrastination in Your Business

“The beginning of a habit is like an invisible thread, but every time we repeat the act we strengthen the strand, add to it another filament, until it becomes a great cable and...

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