If you own a retail store or have a business where your customers or clients come into your physical location, one of your very top priorities should be keeping them safe. Not only do you need to think about how to keep people healthy in the time of coronavirus, but you also need to ensure that you’re keeping people safe from all other physical dangers as well.
To help you in doing this, here are three tips for keeping your store safe for your customers.
Focus On Sanitation
In today’s world, the main priority for health and safety is avoiding the spread of the coronavirus. Whether you’re necessarily worried about getting sick personally or not, it’s generally good business to show your customers or clients that you take their health and safety seriously by focusing on sanitation within your business.
To do this, Sarah Kalloch and Zeynep Ton, contributors to the Harvard Business Review, recommends that you figure out what safety standards you need to adhere to and then make it easy for all customers and employees to follow those rules. For example, you could have more hand sanitizing stations throughout your store or provide disposable or single-use items that normally others would share. You should also try to help people maintain social distancing as much as possible as well, which might mean some reconfiguration or additional signage.
Keep Your Premises Clean and Clear
Before the coronavirus, businesses still had things that they needed to do to keep their customers safe, and those things haven’t gone away with more prominent threats.
One of the things that businesses need to be aware of, especially in our litigious society, is the possibility of people getting hurt on their premises. Because of this, you should make it a priority to keep your property clean and clear. As part of this, Crystal Vogt, a contributor to Chron Small Business, recommends that you always keep items off the floor and have clear pathways. This includes taking steps to remove snow outside and clean up any standing water.
Hire The Right Employees
People can also be potential threats to the safety of your customers, including the employees that you choose to hire.
With this in mind, Patrick Brosnan, a contributor to Forbes.com, advises that you always take care when hiring so that you can trust. This could include doing things like running background checks and testing for personality traits that aren’t as volatile when under stress. The last thing you want is an employee snapping at a customer or client.
To help you keep everyone safe when using your business, consider implementing some of the tips mentioned above as you seek to keep your store safe for all.
