We have entered industry 4.0 and we have come a long way. Today’s market scenario calls for digitisation and automation. Every business needs to be present online to showcase its credibility and it is not different in the case of plumbing software. There is more in plumbing business than just heading on to repair pipes and installing water systems. Every business when run in a systematic and organised manner can get results which are multiple folds better than previous progress. Let’s look at how a plumbing software can benefit your business and why you should get it right away.
- Significantly Reduces Burden
Plumbing companies can have a lot of technicians working under them and managing them all can be a tedious task. Assigning one person to do all this task can get inefficient and is a waste of human resource. A plumbing app can categorise each client request and assign to technicians specialising in the domain. It automates the whole process and reduces overhead. It will also reduce the burden on technicians and they can plan their day ahead and if they cannot do it, they will assign to someone else. Inventory management can also be taken care of by the automated system and will save you a lot of trouble.
- Save Time and Paperwork
Apps like these are meant to save your time and plumbing software can save a lot of it by automating the process. A lot of time is often wasted writing receipts and bills. On an average, if even half an hour is wasted on paperwork per day, over 200 hours a year goes waste. Automated receipts and invoices will save that for you and you don’t have to worry about making one for each client as the app will deliver it right into their inboxes without you having to move a pen. It sets the scheduled time and makes a timetable for technicians keeping most aspects in play, so you don’t have to worry about them wasting time here and there as everyone has a goal to complete for the day.
- Saving Gas
While this is an attribute of saving time, saving gas is a benefit that top on the priority list for the environment as well. A lot of unorganised business in the plumbing industry means travelling two opposite directions to reach the client’s place. An automated system will make sure you don’t have to do that. Each technician can be assigned work which falls on their route and the work is then taken care of in an extremely efficient manner.
- Employee Training
Employees are an integral part of your business and interaction with them on a daily basis is not viable. However, it is important to keep them motivated and energised as they are the face of the company and are representing your name in the market. Through the management app, you can curate content or get some curated content shared every morning as a thought, tips, tricks or work guides. It can be considered as a morning motivation and also improve their work with the learning.
- Customer Relationship
“Customer is king”. In today’s market, the power has shifted from businesses to customers and they have the liberty to choose the same service from different brands. You want to be the brand they choose and that would happen when you maintain good relationships with them. A plumbing software will help you track records of existing customers. Moreover, the technician can analyse previous repair reports and reach the place with appropriate tools as per the previous request and the current one. Word of mouth marketing is the best way to build a brand name and this is your chance to do it.
A plumbing software might look like a wealthy investment but they are the smartest investment you can make. Business is all about taking the right decisions after learning from the wrong ones. This is going to be one of the best decisions you make to grow your business.
