Kevin Price, Host of the Price of Business on Business Talk 1110 AM KTEK (on Bloomberg’s home in Houston) recently interviewed Sam Zietz Here’s that interview.
About the interviewee
Sam Zietz is the founder and CEO of the financial technology company TouchSuite® and its affiliated companies. Since its inception in 2003, the company has been the recipient of numerous awards and accolades, including the esteemed Inc. Magazine’s “Inc. 500” list of the fastest growing private companies in America – with 2013 marking its fifth time on the prestigious list. TouchSuite was also recently named the #1 Fastest Growing Technology Company in South Florida by South Florida Business Journal.
Tell me about your firm (number of employees, location, type of companies you work with, etc.).
TouchSuite is one of America’s leading technology companies focused on the electronic payment space and has been honored five times on Inc. Magazine’s “Inc. 500” list of the fastest growing private companies in America. Our award-winning, patented point of sale systems are fully integrated with payment processing services catering to restaurants, salons, spas and retail establishments. The systems are designed to help small- and medium-size merchants increase revenue by using the provided tools and solutions. TouchSuite’s sales infrastructure provides merchants and agents with an unprecedented 24/7 support system and ensures a positive user experience. TouchSuite is headquartered in Boca Raton, Florida and currently has 52 employees.
What type and size of companies do you have as clients?
Our clients range from small business owners in service and hospitality industries such as salons, spas, restaurants and retail stores, who utilize both our advanced POS systems and our payment processing solutions. Additionally, consumer-facing companies of all sizes and representing various industries also use us solely for our payment processing services.
What comes to mind when you see this topic?
TouchSuite aspires to become a Fortune 500 company not only because of the prestigious reputation the achievement maintains, but also because of everything that it means we’ve accomplished as a company to appear on the list. Our rapid growth and innovative business model have allowed us to continue to climb swiftly up the Inc. 5000 list, where we currently sit at #105. Although we realize this aspiration is not unique, it is in our culture to always strive to be the best- not only among our competitors- but overall among all business, as a company that has discovered the formula to achieve ultimate success in its field.
What are the best practices when it comes to this issue?
Growth and success for us come from the fact that we are constantly introducing new, disruptive technology that replaces previous models of older business tool. Because we strive to always innovate around the needs of the industries we serve, we’ve earned the reputation as a company to invest in, in order to affordably and efficiently run a profitable business. We invest heavily in people and technology. We hire the smartest and most knowledgeable people we can find that fit our corporate culture and provide them with a supportive, healthy so we recruit the best and help them thrive. These basic principles should apply to any company that wants to achieve ultimate success. We happen to be in technology, but there is not an industry out there that would struggle to compete without innovative thinking, a team of top talent, and a corporate culture that enhances productivity.