Tag: Call Center
Optimizing Customer Service in Inbound Call Centers: Best Practices
“The customer’s perception is your reality.”
In today’s highly competitive business environment, the above statement could not be further from the truth. Call centers are...
Contact Center Services in the Philippines: A Key to Exceptional Customer...
In today's highly competitive business landscape, delivering an exceptional customer experience is crucial. Many businesses are turning to contact centers in Manila to ensure...
Want a Thriving Call Center Business? Focus on an Autodialer.
Top Advantages of An Autodialer
Enhanced agent effectiveness
The most apparent advantage of an autodialer is the significant increase in an agent's talk time in an...
What the Heck is a Call Answering Service?
By Jon Michelson, Special for PriceofBusiness.com
As someone who has worked for a call answering service, and as someone who tries to explain to other...
