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Optimizing Customer Service in Inbound Call Centers: Best Practices

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“The customer’s perception is your reality.” In today’s highly competitive business environment, the above statement could not be further from the truth. Call centers are...

How To Improve The Chances Of A Promotion

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Getting a promotion is something that can be a significant moment in your life, and whether you get one or not, it’s important that...

Starting Your Business In Perth, Australia

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Famous for its pristine beaches and endless sunshine, Perth has also established itself as one of Australia's and the world's foremost business hubs. The...

3 Reasons Why More People Are Beginning to Use Temp Agencies

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Temping agencies have existed for a long time and have always offered organisations a way to fill staff vacancies without lengthy recruitment processes, and...

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