Tips for Communication in Remote-Working Businesses


While remote working has many advantages, one of the key worries is that communication isn’t the same as when everyone works in the same place. True, working remotely means you’re not sitting next to fellow employees, but that doesn’t mean you can’t enjoy highly effective communication. The key is understanding what tools to implement to ensure everyone in your business stays connected. 

Streamlining Communication

Today, we’re blessed with all sorts of applications and platforms that help you streamline communication in your business. Microsoft Teams is a perfect example: this platform lets you bring all of your employees together, offering different methods of communication. Instant messages can be sent, video and voice calls can be held, and there’s a whole host of cloud technology that keeps everyone connected.

You can work with an experienced Indianapolis IT services company to set everything up, and then your entire business can use a platform like Teams to communicate all in one place!

Video Conferencing Adds a Personal Touch

Video calls are essential in modern-day remote-working businesses. The main thing you lose as a remote-working business is the personal touch of speaking face to face. Well, various video calling applications make this possible, maintaining personal connections from thousands of miles away. It will be like you’re all in a room together, and it works well for personal meetings with clients too. 

The great thing about video conferences is that you can set up small meetings between teams or individuals, and larger ones for the wider population of your company. This ensures that teams can maintain their closeness, and also that you can still address large groups all in one go, without relying on emails or messages. Video calls are the best way to get your points across and show personality and emotion in what you have to say—this way, nothing gets lost in translation or misinterpreted!

Use a VoIP Phone System

Remote-working businesses typically find it hard to deal with customer calls. When you don’t operate in one office, how can you give out a phone number for people to call? This is where VoIP, or Voice over Internet Protocol, phone systems can be extremely handy.

The idea with this phone system is that you use the internet to send and receive calls, negating the need for loads of phone lines. It also means that you can connect multiple phones to the same system—so your remote employees can all connect their smartphones to your VoIP system! As such, everyone can send and receive calls from wherever they are, while still maintaining a professional business image. It’s such an easy and low-cost way of communicating with customers.

Additionally, VoIP makes it more affordable to make calls all over the world. As a remote-working business, you may have employees or clients in all four corners of the globe. A VoIP system can affordably keep your dispersed team connected with clients across the globe.

The bottom line is that communication is key. Just because your employees work remotely, it doesn’t mean you can’t achieve optimal and instant communication. Use the tips above to improve remote-working communication and keep your company connected.