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Does your business need a warehouse to operate? Perhaps you are an expanding e-commerce company with grand plans or a logistics operation that could use some updates. The software solutions outlined below may already be familiar to logistics companies operating worldwide operations, but small to medium-sized business may not be fully aware of the possibilities for logistics optimization. The right software tools can reduce inefficiencies in the supply chain and deliver a better customer experience that will help your business to grow.  

Warehouse Management Software

If you are running a business of a certain size and rely on a warehouse for storage, then you could benefit from warehouse management software. Naturally, the warehouse will be the hub of your business. It’s where you keep your stock and load the trucks. Most warehouses like this are at least partially automated and for good reason. Automated processes decrease the workload on your employees and allows them to focus on other areas of the business – such as growth strategies. WMS is excellent for controlling complex processes and offering technical support. 

Transportation Management System

A transportation management system (TMS) is a must-have software solution for any logistics company. It optimizes transportation processes delivering solutions across the supply chain and making them more efficient for your business and better for your customers. Much revenue can be lost through inefficient transportation, TMS locates those inefficiencies and highlights them so changes can be made. Often TMS is included in a multi-functional software solution but not always. Additionally, some companies prefer to delineate their software processes. 

CRM System

The logistics business is a competitive environment where every little advantage can make a difference; that’s why most companies are already on board with customer relationship management systems. These CRM systems can codify a customer database and make organizing, optimizing and implementing processes far more efficient and cost-effective. These systems improve customer satisfaction or help meet their current expectations. With CRM systems in place, the sales and marketing team can get to work, with outstanding results. 

e-Learning Platform

Logistics companies typically employ a lot of staff. There are many roles to fill in the industry, such as drivers, warehouse staff, administrative staff, technical staff, and managers. There is often high turnover at logistic companies which is one reason proper training is vital. Studies have shown that top executives believe a lack of training is the main reason why innovation solutions fail. When a logistics company brings new staff on board, they must be appropriately trained right away. That’s where e-learning software is helpful.

Task Management Software

Communication and coordination are at the heart of logistics companies. It’s necessary to deliver goods on time and to do this; there must be a high level of strategy and coordination. Task Management Software helps streamline the operations, automates important tasks to eliminate human error, and creates efficient communication platforms. The entire process of goods arriving at the warehouse, being stocked and then sent out on delivery at the appropriate time can be automatically enhanced with TMS.

 

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