Are Houston Businesses Overspending on IT Support?

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cost of computer support

If you are considering getting additional technical help for your business, a natural concern may be the cost of IT support in Houston. Businesses in Houston can be prone to overspending on IT support. But this is only when you consider the wide variety of factors.

Businesses require a budget, and this means that, while they’d rather focus on quality, the cost tends to become a bigger issue. However, if you are looking for IT support, there are a wide variety of options to choose from. It is vital for you to pick an option that is sensitive to your budget while also providing the services that your business requires to make itself productive. Let’s show you some options.

Types of IT Support

Managed Service Provider (MSP)

This is a company that works with a business exclusively under a paid monthly plan. An MSP is, in essence, an IT partner that does not just help when something breaks, but will also work with the business to plan the IT infrastructure, incorporate stringent cybersecurity methods and invaluable support.

Break-Fix IT Companies 

A break-fix IT company requires a professional to fix issues that have occurred in the business. A break-fix IT company would be a company that only deals with an issue after something has occurred. This would potentially mean it is too late for your business. One of the big issues with a break-fix IT provider is that they provide reactive services rather than proactive services. A company that provides proactive solutions, such as rigorous monitoring of technology and cybersecurity, is crucial for a modern business.

In-House IT Department 

It is very convenient to have an IT professional on-site. However, they may not be able to provide rigorous 24/7 support. You can incorporate additional help, by hiring more people, but this will cause your business costs to rise. When you are overspending on IT support, this is the biggest culprit. 

What Does It Take to Purchase the Right IT Services? 

The cost will require significant consideration. Ultimately, poor IT support will mean poor output. And this comes back to the idea of quality versus quality. If you sacrifice your quality, you may find yourself on the receiving end of a data breach. When you bear in mind the average total cost of a data breach is around $3.62 million per company, spending a little bit more on the right IT services is invaluable.

The Average Cost of IT Services 

If you look at the monthly average cost of a managed IT service use, it is between $100 and $250 per user or $2,500+ in total for on-price contracts. This may seem like an excessive cost, but this guarantees 24/7, 365 service. When you factor in the overall cost, this would be much cheaper than hiring in-house providers. 

As you can see, whatever the options you choose for your company’s IT, it’s always about the quality of services. The price will be something we need to focus on, but we always should make sure the quality system are there first.