You can restore the backup file if your QBW file is corrupted or inaccessible. However, while restoring the QuickBooks company file from .QBB file, you can encounter the “Restore Failed” errors like ‘Error: Restore Failed, This is an Invalid Format of a Post QuickBooks 2007 Backup File’, ‘Error: Restore failed. Can’t remove log file’ and ‘This file is set to read-only. Try again with a different name’. Such restore errors can occur due to several reasons. In this article, we will learn how to troubleshoot QuickBooks ‘restore failed’ error.
Causes of QuickBooks ‘Restore Failed” Error:
The error can occur due to the following reasons:
- The backup file you’re trying to restore is not an original backup file.
- The QuickBooks company file is corrupted or damaged.
- The backup file you might be trying to restore is already in use.
- The backup file is not saved on the local drive on the system.
- The backup file was created in a newer version, but you’re restoring it in the older version.
- The company file name contains special characters.
Solutions to resolve QuickBooks “Restore Failed” error
If you fail to restore the backup file, then make sure the file you’re trying to restore is a valid QBW file. Sometimes, the error can also occur when restoring a backup file saved on an external device, such as a network or a USB drive. First, you can create a local copy of the backup. Doing this prevents the restore failed error if the connection to the USB is disrupted. If these basic troubleshooting steps doesn’t fix the error, then follow the below methods:
Method 1 – Check the Company file name and remove special characters:
The Restore failed error in QuickBooks can occur if the name of the QBW file contains any special character like / \ ! $. You can check and remove such characters from the company file to resolve the error. Here’s how to do so:
- Locate your company file folder.
- Right-click on the file name, then click Rename to give a file name with no special character.
- Create a file name that has no special character and press Enter key.
Method 2 – Change the location of the backup file
Several QuickBooks users have confirmed they resolved the “QuickBooks restore failed” error by changing the location of the backup file. It helps in resolving the error if it has occurred due to corrupt or damaged folder. As a workaround, you can try to copy your backup file to a new folder before restoring. It ensures that your folder is not damaged.
Method 3 – Check the backup file compatibility with QuickBooks
If you try to restore a backup from a newer version (QuickBooks Desktop 2019) to an older version (2018), then you can face the “backup restore failed “error in QuickBooks. To resolve this, first, use QuickBooks File Manager to determine the version of the backup file that you are trying to restore. Make sure you are trying to restore a backup to a newer version of QuickBooks Desktop instead of the older version.
Method 4 – Repair the company file
The corrupt company file is also one of the reasons behind the QuickBooks Restore’s failed error. To repair the company file, you can rebuild the file data using QuickBooks ‘Verify and Rebuild Data’ tool. However, this tool is not effective in resolving the complex issue in the company file. You can try the other company file repair tools like Quick Fix my File and QuickBooks File Doctor tool to repair the company file. Such tools are available in QuickBooks Tool Hub. Here are the steps to use the Quick Fix my File tool:
- Download, install, and launch the latest version of QuickBooks Tool Hub.
- On the tool hub, click Company File Issues.
- Click Quick Fix my File.
- When the tool completes the scan, click OK and launch your QuickBooks.
To repair the QuickBooks company file using the QuickBooks File Doctor tool follow the below steps:
- On the tool hub, click Company File Issues.
- Click the Run QuickBooks File Doctor It may take a few seconds for the tool to run.
- Next, select your desired company file from the dropdown If you cannot see the file, click Browse to find it.
- Click the Check your file option and then click
- When prompted, type the QuickBooks admin password and click Next.
- The scan time may vary depending on the size of your company file.
- Once the scan is complete, open QuickBooks and try to restore the backup file to check whether the error is fixed or not.
If the QuickBooks File Doctor tool fails to work or repair the company file then you use a professional QuickBooks repair tool such as Stellar Repair for QuickBooks. It is recommended by ProAdvisors to repair the company file at any state or size with complete precision. It can help in resolving errors that are associated with corruption in company file.
Some highlighting features of Stellar Repair for QuickBooks:
- Offers a simple user interface.
- Allows Data Recovery from QBB files.
- Supports QuickBooks Pro, Premier, and Enterprise solutions.
- Fixes complex corruption-related errors.
- Supports QuickBooks versions – from 2007 till 2024.
- Allows to preview all the recoverable data of the company file before saving.
- Supports all Windows editions, including the latest Windows 11.
To Conclude
Above, we have discussed various ways to resolve ‘Restore Failed’ issue in QuickBooks. If the error occurs due to corruption, you can get help from specialized QuickBooks repair software like Stellar Repair for QuickBooks. It can assist you in recovering the data from corrupted QBW as quickly as possible and with no data loss. With this software, you can open the QuickBooks company file in any state and of any size. The tool supports repairing company files on all versions, including Pro, Premier, and Enterprise solutions. It can help you resolve all issues associated with corruption in the company file.
There is no ads to display, Please add some
