Poor employee performance can have a profoundly negative impact on the growth and reputation of a company, which is why it’s imperative that managers and owners take a proactive approach to monitoring and tracking the behaviour and output of employees. Of course, the exact process used to analyze employee performance will vary depending on the niche, but there are certain universal rules that can be applied in any industry. More specifically, every company can benefit from incorporating the following employee performance analysis methods as part of an overall business improvement strategy:
1. Use a Learning Management System (LMS)
Nobody starts out knowing everything, which is why even the best employee needs sufficient training to perform their job optimally. Depending on the difficulty and dynamics of the task at hand, some workers may even need ongoing training to keep their skills sharp. A learning management system (LMS) can help you quickly identify areas that employees are not doing well in without having to stand over their shoulder. By ensuring that your employees are meeting the LMS requirements on an ongoing basis, you’ll have the comfort of being confident in the competence of all of your team members. Adversely, when an employee fails to meet those requirements you have the opportunity to address those shortcomings before they return to work in the office or out in the field.
2. Use an Employee Monitoring Software
Similar to an LMS, an employee monitoring software takes a more hands-on, continual approach to tracking employee progress. This is an ideal method for online businesses and those that have a large workforce of employees who work within computer interfaces. However, employee monitoring techniques can also be used to keep watch on real-world projects (I.e. – using job site surveillance to ensure construction workers aren’t slacking off). Regardless of whether the monitoring is software or surveillance based, letting supervisors keep full watch of performance in real-time is one of the best ways to quickly spot, analyze, and address problems on-the-fly.
3. Set Goals and Deadlines
Setting definitive times and objectives not only pushes employees to be more productive, it also gives you an accurate record of how reliable and consistent each employee is within their respective positions. After a few weeks of tracking punctuality with this method, you should be able to determine who your most skilled and productive workers are in each area, which of course can be helpful when you’re trying to assemble a team of fast and proficient employees for a specific project or panel in the future.
Investing in Training Based on Your Findings
In closing, what good is it to track employee performance if you’re not going to make a push for improvement afterwards? While employee monitoring is a great way to find the strengths of your workforce, you’ll also inevitably discover a few weaknesses. Stacking your employee’s achievements against your own predefined expectations will help you identify which areas need to be worked on to facilitate a more desirable outcome going forward.