Tag: customer

Looking to grow your business in 2024? The beginning of a new year is a great time to make plans to grow your business...

Software is a powerful tool used by businesses to manage many important activities that pertain to the seamless operation of the business, like sales,...

Do you want to streamline your shipping process and make it more efficient? Optimizing your shipping procedures is essential for reducing costs and delivering...

When running a small business, one of the things you need to do correctly and efficiently is handle payments while keeping all data organized....

If you are a small business, you are probably looking for ways to grow and improve without having to divert too much of your...

As a business owner, you need clear goals for a successful business. While there are other factors to consider, customer satisfaction is a crucial...

  It is advisable to cut operational costs wherever and whenever you can. Outsourcing is an excellent way to save money on costly business operations...

In the world of business, it is hard to get loyal customers for your business. Worry no more because we will provide you the...

Have you ever felt your business has become stagnant and not performing as well as you would’ve wanted? Entrepreneurs are very familiar with this...

There are many activities that can go into marketing a business. When you're creating a marketing budget for your company, you'll need to think...

If there’s one thing that customers hate, it’s being put on hold. In fact, long wait times are usually top of the list of...

Running a business relies upon excellent customer service. When you work on improving your customer service strategy you’ll enhance your reputation, increase loyalty, and...

Last year alone, companies spent close to $2 trillion on their digital transformation efforts. While this may seem outrageous, it’s the cost all companies...

No matter what it is you do, if you're looking to build a customer base or reputation, the way you present your business is...

  Aside from retail giants like Amazon and eBay, several other e-commerce businesses are emerging to take advantage of the internet’s interaction with business in...

A document scanning service is advantageous for all kinds of companies and organizations. Many company owners get to the point where they feel like...

Are you worried that you are falling behind the competition? If so, then you need to make sure that you are pushing for a...

Running a business in these modern times is great, you have plenty of ways to promote yourself, and there a variety of ways that...

One of the biggest signs of an established brand is the loyalty their customers have for their brand. But establishing loyal customers isn’t as...

Fraud occurs when an individual poses as someone else for their own malicious gain. Small businesses are commonly targeted by fraudsters. These fraudsters can...

Your marketing strategy is going to impact the entire business, which is why you’ve got to make sure it is on point as much...

Everyone knows that it is a daunting task to go it alone and start your own small business, and this is because we are...

Losing a valued, loyal customer to a competing business can be a serious gut-punch. Especially in this current climate where every business is feeling...

Now, more than ever, small businesses face a struggle for their very existence. The combination of global pandemic, decreased consumer confidence and savvy consumers...

Businesses across the world have long been facing pressure to make sure that they are as green as possible. Governments are offering schemes to...

Regardless of what business you run or where you operate, it’s safe to say that four pillars are forming the foundations of your success....

By having great customer service, you stand a much greater chance of retaining customers. Treating your customers well will ensure that they keep coming...

Staying in contact with customers can be challenging, especially when your business is growing and more people are added to your list. While this...

One of your biggest concerns and goals as a business should be figuring out how to gain your customer’s trust. When you have their...

Selecting the right phone system for your business is key if you want to effectively communicate with your customers. Many people prefer to use...

Do you want your business to maintain a competitive edge in your industry? Well, big data analytics is one of the tested and proven...

Looking for new customers is difficult. Making them loyal is even harder. This makes it important for businesses to have a solid strategy in...

Many important restaurant technologies will make an impact in 2019, and anyone who runs a casual or upscale business should invest in some of...

The year’s major shopping season might be over soon, but that’s no reason to stop giving your customers your all. All good businesses know...

Technology has turned the world into a global village. This a statement that has been repeated over and over again due to the impact...

Running an e-commerce company can be an enormously profitable enterprise, one that can enable you to truly make the most of the opportunities that...

Customer Relationship Management (CRM) software have been a major revelation to businesses. Aside from helping businesses maintain meaningful relationships with their customer bases, CRMs...

Without a doubt, businesses need to maintain effective digital marketing strategies if they want to get ahead of the competition. As technology changes along...

Every businessman looks for business growth and development. Promotion of goods and services can be done with the aid of effective marketing strategies. However,...

For most busy entrepreneurs and managers, there is a continual focus on what’s new and exciting in the world of business. There are always...

Your most important asset in eliciting customer loyalty is your company's relationship with the customer. But relationships aren't measured in a net promoter score...

THE REASON FOR A COMPANY’S EXISTENCE Many companies out there believe they are in business to make money. Although that may be a by-product of...

The M&A season is underway. Dell is looking at a $24 billion private equity deal that will privatize the company. Berkshire Hathaway is looking...

Companies are starting to see the light. They are embracing the principles that Apple, Google, and Philips Electronics have been advocating for a long...

Companies today accept an abhorrent level of dysfunction as the status quo. Studies show that knowledge-workers spend half their day in meetings and employee...

Kevin Price, Host of the Price of Business (Business Radio 1110 AM KTEK; Houston, TX) interviews Brad Smith, Executive Vice President of Customer Experience...